PartyCasino Responsible Gaming

PartyCasino encourages eligible adults to treat slots, jackpots, live casino and table games as paid entertainment. Gambling should never be treated as a guaranteed source of income, a solution to financial problems or a way to recover previous losses.

Responsible gaming means remaining in control of both spending and playing time, understanding that every casino game involves the risk of losing money and using account controls whenever gambling begins to affect finances, mood, health, work or personal relationships.

PartyCasino users can review available responsible gambling tools through their account or contact customer support for information about limits, time-outs, account closure and self-exclusion.

What Responsible Gaming Means

Casino games are designed for entertainment and include a mathematical house advantage. No strategy, game history, bonus or previous result can guarantee a future win.

Users should decide how much money and time they are prepared to spend before opening a game. Playing should stop when either limit is reached.

• Use only money that can be lost without affecting essential expenses.
• Set a fixed gambling budget before depositing.
• Set a time limit before starting a session.
• Take regular breaks from the casino.
• Do not chase losses.
• Do not borrow money to gamble.
• Do not gamble while distressed, tired or impaired.
• Stop when gambling is no longer enjoyable.

Set a Personal Budget

A gambling budget should remain separate from money required for normal living costs and financial obligations.

Users should not deposit money intended for:

• Rent or mortgage payments.
• Food and household expenses.
• Utilities and monthly bills.
• Healthcare or medication.
• Childcare or education.
• Credit cards, loans or other debts.
• Transport or work-related costs.
• Savings and emergency funds.

Responsible Gaming Tools

PartyCasino may provide account controls designed to help users manage deposits, spending, playing time and access to gambling services.

The exact controls available may depend on the account and current PartyCasino configuration. Users should review the account area or contact customer support for current information.

Deposit Limits

A deposit limit restricts the amount of money that can be added to a PartyCasino account over a selected period.

This tool can help users maintain a fixed daily, weekly or monthly entertainment budget.

• Choose a limit before making the first deposit.
• Base the amount on disposable income.
• Do not increase a limit after losing money.
• Do not switch payment methods to avoid a personal budget.
• Review deposit history regularly.
• Reduce the limit when spending has increased unexpectedly.

A request to reduce a limit may be applied differently from a request to increase it. Increases may be delayed or subject to additional account procedures.

Spending and Loss Controls

Spending or loss controls may help users define the maximum financial amount they are prepared to risk during a selected period.

Users should review how each limit is calculated before activating it. A total wager amount, net loss and deposit amount are different measurements and may produce different results.

Session Controls

Long gambling sessions may reduce concentration and make spending more difficult to monitor.

Users can manage session time by:

• Choosing a fixed session length before opening a game.
• Using a timer or device reminder.
• Taking breaks away from the screen.
• Stopping after the planned session ends.
• Avoiding late-night sessions when tired.
• Not extending play to recover a loss.
• Closing the casino when concentration decreases.

Reality Checks

A reality check may provide a reminder about how long a user has been playing or display information about recent account activity.

These reminders should be used as an opportunity to pause, review spending and decide whether continuing is consistent with the original budget and time limit.

A reality check should not be dismissed automatically, especially when a session has continued longer or cost more than planned.

Time-Outs

A time-out temporarily restricts access to PartyCasino gambling services and provides a break from casino activity.

A temporary break may be appropriate when a user:

• Has exceeded a personal spending limit.
• Feels frustrated after losing money.
• Has played longer than planned.
• Is making impulsive decisions.
• Needs time to review gambling habits.
• Wants distance from promotions and bonus offers.
• Is experiencing stress connected with gambling.

Self-Exclusion

Self-exclusion is a stronger player-protection measure intended for users who need to prevent access to gambling services for a longer period.

A self-exclusion restriction may affect:

• Account login.
• Slots, jackpots and table games.
• Live casino access.
• Deposits and gambling transactions.
• Bonuses and promotional offers.
• Marketing communication where applicable.
• Account reopening during the exclusion period.

Self-exclusion can be requested through the responsible gambling or customer support options available on PartyCasino.

Account Closure and Self-Exclusion

A standard account closure and a responsible gambling self-exclusion may have different purposes and procedures.

Users who want to stop because gambling has become difficult to control should clearly request self-exclusion rather than asking only for normal account closure.

A standard closed account may be eligible for reopening under normal account procedures, while self-exclusion is intended to prevent gambling access for the selected period.

Signs of Harmful Gambling

Gambling-related harm can develop gradually. Users should regularly consider whether gambling is affecting other areas of life.

Possible warning signs include:

• Spending more money than planned.
• Playing for longer than intended.
• Trying to recover losses immediately.
• Increasing wagers after losing.
• Borrowing money to gamble.
• Using funds required for bills or essential expenses.
• Hiding gambling activity from family or friends.
• Feeling anxious or irritated when unable to gamble.
• Ignoring work, education or family responsibilities.
• Continuing despite financial or emotional harm.
• Using gambling to escape stress or personal problems.
• Believing that one more game will solve previous losses.

Recognising one or more warning signs may indicate that stronger limits, a time-out, self-exclusion or independent support should be considered.

Chasing Losses

Chasing losses means continuing to gamble or increasing wager amounts in an attempt to recover money already lost.

This behaviour may lead to larger losses because previous game results do not make a future win more likely.

• A losing session does not guarantee a later winning session.
• A recent loss does not improve the next game outcome.
• Increasing a wager does not reduce the possibility of losing.
• Making another deposit does not recover a previous deposit.
• Stopping after reaching a limit is the responsible decision.

Understanding Casino Outcomes

PartyCasino games operate according to game rules and mathematical probabilities. Individual results can vary, but continued play does not guarantee that losses will be recovered.

• Each independent game round can produce a different result.
• Previous outcomes do not guarantee the next outcome.
• A losing sequence does not mean that a win is due.
• A winning sequence does not guarantee continued success.
• Return-to-player percentages are theoretical long-term values.
• No betting system removes the risk of losing.

Responsible Slot Play

Slots can include rapid game rounds, autoplay, jackpots, bonus features and changing stake levels. These features can increase the speed at which money is wagered.

• Check the total stake before every spin.
• Avoid automatic stake increases.
• Use autoplay only with clear spending and time limits.
• Understand that bonus features are never guaranteed.
• Do not increase spending while waiting for a feature.
• Stop when the planned budget or time limit is reached.

Jackpot Games

Jackpot games may advertise large potential prizes, but the probability of winning the top award can be low.

Users should not increase stake sizes or session length because a jackpot appears large or because it has not been awarded recently.

• A growing jackpot does not guarantee an imminent win.
• Previous unsuccessful rounds do not improve future chances.
• Jackpot play should remain within the original budget.
• The possibility of a large prize does not remove the risk of losing.

Live Casino and Table Games

Live dealer and digital table games may involve rapid decisions, side bets and changing stake sizes.

Users should review table limits before joining and avoid increasing wagers because of previous dealer results, losses or emotional reactions.

• Check the minimum and maximum table limits.
• Understand the main game rules.
• Review side-bet conditions separately.
• Do not increase stakes to recover previous losses.
• Leave the table when the session limit is reached.

Bonuses and Responsible Gaming

Welcome offers, bonus funds, bonus spins and reload promotions should not be treated as guaranteed profit.

Promotions may include wagering requirements, eligible-game rules, maximum bets and expiry periods.

• Do not deposit only because an offer is available.
• Do not spend more to complete wagering requirements.
• Do not continue playing only to prevent a reward from expiring.
• Review the maximum permitted bonus bet.
• Decline or cancel an offer when it conflicts with a personal limit.
• Treat bonus spins as gambling-related rewards, not income.

Gambling During Emotional Distress

Stress, anxiety, sadness, anger and frustration can affect judgement and financial decision-making.

Users should avoid gambling when experiencing strong emotional distress or when using casino games to escape financial, personal or relationship problems.

A time-out should be considered whenever gambling begins to affect mood or becomes a response to pressure.

Alcohol, Medication and Fatigue

Alcohol, recreational substances, certain medications and fatigue can reduce concentration and affect judgement.

• Avoid gambling after consuming alcohol.
• Avoid gambling when extremely tired.
• Do not make deposits while impaired.
• Do not increase wagers when concentration is reduced.
• Take a break when decisions become impulsive.

Protecting Minors

PartyCasino real-money services are not available to anyone below the legal gambling age in Ontario.

Adults who share devices with minors should take reasonable steps to prevent unauthorized access.

• Keep account credentials private.
• Use a strong and unique password.
• Keep one-time verification codes secure.
• Sign out after using a shared device.
• Do not save payment information in an accessible browser.
• Use device passwords and parental-control software.
• Do not allow a minor to use an adult account.

Customer support should be contacted when an underage person has accessed or attempted to use a PartyCasino account.

Account Security

Protecting a PartyCasino account helps prevent another person from gambling with the account holder’s money.

• Do not share login credentials.
• Do not allow another person to deposit or play through the account.
• Keep verification codes private.
• Review account and payment history regularly.
• Contact support after unfamiliar account activity.
• Use password recovery instead of creating another account.
• Sign out after using a shared or public device.

Self-Assessment Questions

Users can review their gambling behaviour by answering the following questions honestly.

• Am I spending more money than I planned?
• Am I playing for longer than intended?
• Am I using money required for essential expenses?
• Am I trying to recover previous losses?
• Have I borrowed money to gamble?
• Am I hiding gambling activity from another person?
• Has gambling affected my work or relationships?
• Do I feel anxious or angry when I stop?
• Am I increasing stakes to create the same excitement?
• Would taking a break improve my current situation?

Reviewing Account Activity

Users should regularly review deposits, withdrawals, wagers, wins, losses, bonuses and session time.

Advice for Family and Friends

Family members or friends may notice changes in gambling behaviour before the user recognises them.

Possible signs include financial difficulties, secrecy, mood changes, missed responsibilities or repeated requests to borrow money.

• Discuss specific behaviour without making accusations.
• Encourage the person to review account activity.
• Do not lend money for gambling.
• Encourage limits, a time-out or self-exclusion.
• Protect shared finances where appropriate.
• Consider independent professional support.

Support From PartyCasino

Questions about deposit limits, session controls, time-outs, account closure or self-exclusion can be submitted through the customer support options available on PartyCasino.

Users should clearly describe the restriction they want so the appropriate account action can be reviewed.

PartyCasino may request account information to confirm the identity of the person making the request.

Independent Support

PartyCasino customer support can assist with account controls but does not replace professional medical, psychological, financial or counselling services.

Anyone concerned about gambling should consider contacting an independent responsible gambling organisation, healthcare professional, counsellor or financial adviser available in Ontario.

Independent support may help with:

• Understanding gambling behaviour.
• Creating a recovery plan.
• Managing debts and household finances.
• Protecting family relationships.
• Reducing access to gambling services.
• Finding specialist counselling.

Urgent Situations

Anyone experiencing severe emotional distress, immediate danger or thoughts of self-harm should stop gambling and contact local emergency or crisis services.

PartyCasino customer support is not an emergency medical or crisis service.

Final Responsible Gaming Reminder